System Maintenance Alert

The EZDriveMA website and phone services will be unavailable due to scheduled maintenance from Friday, January 9, 2026, at 5:00 PM until Sunday, January 11, 2026, at 8:00 PM. Services will also be unavailable from Saturday, January 17, 2026, at 2:00 PM until Sunday, January 18, 2026, at 8:00 PM. We apologize for any inconvenience this may cause.

EZDriveMA Customer Service Centers Alert

The EZDriveMA Customer Service Centers will close at 5:00 PM on Friday, January 9, 2026, and will remain closed all day Saturday, January 10, 2026. The EZDriveMA Customer Service Centers will reopen for normal business hours on Monday, January 12, 2026.

Dear EZDriveMA Customers,

Please utilize our self-service features available 24 hours a day, 7 days a week on our website and our telephone IVR system.

Did you know you can complete the following transactions online?

• Make payments towards your E-ZPass Massachusetts account
• Pay a Pay-by-Plate invoice
• Open a new E-ZPass Massachusetts account
• Request additional transponders
• Update your account information (i.e., contact information, vehicle information, and payment information)
• Review your account activity (i.e., toll transactions)
• Dispute a transaction

And much more!

EZDriveMA Customer Service Centers

All of the EZDriveMA Customer Service Centers are now accepting walk-ins. Please see Customer Service Centers for a list of locations and hours.