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Customer Service Centers

System Maintenance Alert

The EZDriveMA website and phone services will be unavailable beginning Saturday, January 31, 2026 at 2:30 PM until Sunday, February 1, 2026 at 8:00 PM. We apologize for any inconvenience this may cause.

EZDriveMA has Customer Service Centers located across Massachusetts.

Please Note: all Customer Service Centers are closed for the following holidays: New Year's Day, Martin Luther King Day, President's Day, Patriot's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

expandedAuburn EZDriveMA Customer Service Center

27 Midstate Drive
Auburn, MA 01501


Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

Monday, Tuesday, Wednesday, Thursday, Friday: 7:00 AM – :7:00 PM
Saturday: 9:00 AM – 1:00 PM

Handicap accessible
 

Google Maps for Directions

expandedEast Boston EZDriveMA Customer Service Center

Tunnel Administration Building
145 Havre Street
East Boston, MA 02128


Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

Monday, Tuesday, Wednesday, Thursday, Friday: 7:00 AM – 7:00 PM
Saturday: 9:00 AM – 1:00 PM

Handicap accessible

Google Maps for Directions

This Service Center can also be reached by public transportation and is located near the Blue Line Maverick Subway Station. Visit MBTA.com for directions using public transportation

expandedLee EZDriveMA Customer Service Center

Lee Service Plaza,
Eastbound on the Massachusetts Turnpike, between exits 3 & 10
Lee, MA 01238


Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

Tuesday and Friday: 7:00 AM – 3:00 PM
Wednesday and Thursday: 11:00 AM – 7:00 PM
Saturday: 9:00 AM – 1:00 PM


Handicap accessible

Google Maps for Directions


 

expandedLudlow EZDriveMA Customer Service Center

Ludlow Service Plaza
Westbound on the Massachusetts Turnpike
Service Area Access Road
Ludlow, MA 01056

Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974


Monday, Tuesday, Wednesday, Thursday, Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Handicap accessible

Google Maps for Directions


 

expandedNatick EZDriveMA Customer Service Center

Natick Service Plaza, Eastbound on the Massachusetts Turnpike at Mile Marker 117
Natick, MA 01760


Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

Monday, Tuesday, Wednesday, Thursday, Friday: 8:00 AM – 4:00 PM


Handicap accessible.

Google Maps for Directions
 

expandedSaugus EZDriveMA Customer Service Center

Inside the Square One Mall
1201 Broadway, Route 1 South
Saugus, Massachusetts 01906


Telephone: 1-877-627-7745
Fax: (508) 786-5222
TTD/TTY (Hearing Impaired Phone Line Only): (508) 721-7974

Monday, Tuesday, Wednesday, Thursday, Friday: 11:00 AM – 7:00 PM

Handicap accessible.

Google Maps for Directions